FAQ’s
View our Frequently Asked Questions below. For any other enquiries, please don't hesitate to contact us today on 9209 3980 or e-mail us at: sales@advancedroofs.com for an obligation free quote
Will I receive a guarantee?
Yes. The Advanced Roof Restoration guarantee covers the labour restoration work of our tradesmen for 10 years and the coating material is guaranteed for 15 years. Conditions apply so please consult the Advanced Roof restoration guarantee for full details. Click here to download our T&Cs
Can I have an obligation free quote?
Yes. All our quotes are provided by our friendly estimators who will visit your home Monday to Saturday.
Do I need to be at home for my roof to be inspected?
Yes. Our estimators will need to climb onto your roof in order to provide you with an accurate quote, and we prefer to do this with the owner present. We may also need to view the property internally to record any ceiling stains or roof leaks. This ensures you are fully apprised of the situation at all times and alleviates any neighbourhood watch concerns.
Do I need to use a registered painter?
Yes. You should always use professional tradesmen and ensure the company is registered with the Painters Registration Board. To do this you can call 9476 1212. The Painters Registration Number for Greatstar Enterprises Pty Ltd trading as Advanced Roof Restoration is 6711.
What payment options are available?
Advanced Roof Restoration accepts Visa and MasterCard, cheque, cash and direct debit.
How do I remove my Solar Hot Water System?
If you have requested that Advanced Roof Restoration removes your Solar Hot Water System you will need to arrange for a qualified plumber and qualified electrician to disconnect it first. The Advanced Roof Restoration tradesman can only remove the unit once it is disconnected.
What’s so good about the products that Advanced Roof Restoration uses?
We use DULUX products as they are the best roof coating products available. In Australia and New Zealand, Dulux has been involved with the manufacture and marketing of paint and related systems in since 1918, and is the largest manufacturer of paint products in Australia.
Will roof restoration increase the value of my home?
Yes. Roof Restoration will significantly improve the appearance of the house and increase its value.
Will a roof restoration stop further deterioration?
Yes. Colour coating your roof using a superior quality product such as DULUX ACRATEX will prevent further erosion of the surface and inhibit the re-growth of moss and lichen. The roof restoration and coating protect the roof and ensure it is weatherproof.
Yes. Most roofs can be restored provided they are structurally sound. An inspection by one of the Advanced Roof Restoration estimators will result in a detailed quote, free of charge.
How long does a roof restoration take?
Advanced Roof Restoration has developed a ten-step procedure for Roof Restoration and this process usually takes two to three days to complete, weather permitting. As part of our quality assurance the preparation and coating is a two-part process and may be completed in separate procedures.
Does my roof need re-coating or can you just repair it?
The repair and maintenance work protects your roof structure while the roof coating not only provides aesthetic appeal but also assists in improving longevity to the roof surface. Some general repair and maintenance is usually required on all roofs that are being re-coated.
